At Deacon, we pride ourselves on looking after our staff and invest heavily in the training and development of our people. We’re a friendly, competitive and successful team, so if you’re looking for good long-term career prospects, we’d love to hear from you.

As an ambitious organisation, we are planning for future growth and would be interested in hearing from insurance specialists who are keen to join us and can make a solid contribution to our continued success.

 Account Executive New Business – Deacon

MAIN PURPOSE OF ROLE:- 

To provide an unsurpassed insurance service, by:-

• Exceeding new business targets from obtaining new business sales from both new and existing customers. Cross sell complimentary products.
• Adhere to Company service standards and underwriting guides
• Ensure Property Risk assessment procedures are met.
• Plan and be responsible for your own workload
• Maintain clear and concise information on each agent/client. Using tam at all times.
• Met  FSA compliance regulations
• Client Management by face to face and telephone activity.
• To service key account who Managing Agents by liaising with Property Managers to service insurance requirements.
• Provide assistance and support to the New Business Manager, Senior Account Executive and other Account Executives
• Work as part of a team encourage and motivate each other
• Assist new staff and give guidance as required
• Carry out any other tasks as may be required by your Manager and Senior Account Executive
• To identify and suggest improvements in systems, teamwork and procedures for the benefit of the organisation wherever possible.
• Be innovative to improve team performance and results

 Account Executive FTC to March 2013 – Deacon

MAIN PURPOSE/TASKS OF JOB:

To provide an unsurpassed insurance service, by:-

• Exceeding renewals budget from retaining existing client’s both Direct and Business client’s when applicable
• Cross sell complimentary products achieving targets set
• Offered direct debit service to clients to provide alternative payment methods achieving targets set
• Adhere to Company service standards and underwriting guides
• Plan and be responsible for your own workload achieving targets set
• Ownership of clients queries and resulting workload (i.e. post, call backs, mid term changes)
• Maintain clear and concise information on each agent/client. Using tam or insight at all times to keep an audit trail.
• Meet  FSA compliance regulations
• Client Management by face to face or telephone activity.
• Provide assistance and support to the Team Manager, Team Leader and other team members
• Work as part of a team encourage and motivate each other
• Assist new staff and give guidance as required by the Team Manager or Team Leader
• Carry out any other tasks as may be required by your Manager and Team Leader
• To identify and suggest improvements in systems, teamwork and procedures for the benefit of the organisation wherever possible.
• Be innovative to improve team performance and results
• Be proactive with training required to ensure high level of service is provided to customers at all times

Senior Scheme Administrator

MAIN PURPOSE OF ROLE:-

To administer the Court of Protection (COP) bond scheme

KEY TASKS:-

• To deliver and maintain high service standards to the COP, Office of the Public Guardian (OPG) and Deputies
• To assist COP/OPG and Deputies with queries, via either the telephone, email or written correspondence, and to continue until resolution
• To assist office services with the opening of the post.  Ensuring all cheques are logged in accordance with Office and FSA regulations
• To support the Operations Manager to ensure all processing is managed adequately and within SLAs reported